Terms of Service

Last updated: August 2026

Welcome to Reach. These Terms of Service ("Terms") govern your access to and use of the Reach mobile application ("the App") operated by AmaliTech Services GmbH ("we," "our," or "AmaliTech"). By creating an account, downloading the App, or using any of its features, you agree to these Terms. If you do not agree, please do not use the App.

1. Who can use Reach

Reach is designed for tertiary students studying tech-adjacent subjects in Ghana, Rwanda, and other countries where AmaliTech operates. To use the App, you must:

  • Be at least 16 years old, or the age of majority in your country if higher.
  • Be currently enrolled at a tertiary institution, or intending to enrol.
  • Have the authority to agree to these Terms.

If we find that a user does not meet these requirements, we reserve the right to close the account.

2. Your account

To use Reach, you need to create an account. When you create one, you agree to:

  • Provide accurate information during signup.
  • Keep your login details secure and not share them with anyone.
  • Notify us immediately if you suspect your account has been accessed by someone else.
  • Take responsibility for all activity that happens on your account.

You may not create more than one account without our permission. Users found operating multiple accounts to gain an unfair advantage will have all associated accounts subject to suspension and points forfeiture.

3. What you can do on Reach

Reach is a learning and community app. You can:

  • Take quizzes, complete challenges, and track your progress.
  • Join clubs specific to your school or interests.
  • Post comments, ask questions, and interact with other students.
  • Earn points and take part in the leaderboard and reward system.
  • Access opportunities, resources, and content shared by AmaliTech.

4. What you can't do on Reach

To keep Reach safe, fair, and useful for everyone, you agree not to:

  • Create multiple accounts to manipulate points, referrals, or rewards.
  • Use false information during signup, including someone else's identity or fabricated documents.
  • Attempt to interfere with the App, its features, or its security.
  • Post content that is offensive, threatening, harassing, discriminatory, or otherwise inappropriate.
  • Share other users' personal information without their consent.
  • Spam, advertise, or promote third-party products without permission.
  • Use the App for any illegal purpose or in violation of any applicable law.
  • Copy, distribute, or use content from the App for commercial purposes without our permission.
  • Coordinate with other users to game the points system, leaderboard, or rewards.

This is not an exhaustive list. We may take action against any conduct we consider inconsistent with fair and safe use of the App.

5. Points, rewards, and verification

Reach uses a points system to encourage learning and engagement. Points are earned through legitimate activity on the App, including but not limited to completing quizzes, joining clubs, engaging with content, and participating in features designed for that purpose.

Points are subject to the following conditions:

  • Points have no monetary value and cannot be exchanged for cash.
  • We may adjust how points are earned, weighted, or reset, and we will give notice of significant changes.
  • Points earned through fraudulent or manipulative activity will be revoked, and the associated account may be suspended or restricted from future rewards.
  • We reserve the right to remove points at any time if we determine they were not earned in good faith.

Rewards

From time to time, Reach may offer rewards to top performers, competition winners, or eligible users. Rewards are subject to specific conditions communicated at the time. To receive a reward, you may be required to verify your identity as a currently enrolled student.

Verification

To ensure fairness and protect the integrity of Reach, we may require users to verify their student status before qualifying for high-value activities. These include (but are not limited to) raffles, treasure hunts, leaderboard rewards, and data bundle awards.

We may verify your student status through one or more methods, which we will communicate at the time verification is requested. You may be asked to provide information or documentation to support this. Any information or documents you share for verification will be reviewed by our team within a reasonable timeframe and handled in accordance with our Privacy Policy.

We may update our verification approach from time to time. Where changes affect users who have already been verified, we will communicate what is needed and give reasonable notice.

Verification is not required to use the basic features of the App, including quizzes, clubs, comments, and general engagement.

6. Content you post

You keep ownership of the content you post on Reach (comments, posts, uploads). By posting, you grant AmaliTech a non-exclusive, worldwide, royalty-free licence to display, use, and distribute that content within the App and for the purpose of running and promoting Reach.

You agree that any content you post:

  • Is your own or you have permission to share it.
  • Does not violate anyone else's rights.
  • Complies with the standards set out in Section 4.

We may remove any content that violates these Terms or that we consider harmful to the community, without prior notice.

7. Suspension and account closure

We take fair use of Reach seriously. If we believe you have violated these Terms, we may take one or more of the following actions:

  • Issue a warning.
  • Remove points earned in violation of these Terms.
  • Remove content that violates our standards.
  • Suspend your account temporarily.
  • Permanently close your account.
  • Ban you from receiving future rewards.

The action we take depends on the severity of the violation and whether it is a first or repeated offence. Serious violations, such as coordinated fraud or misuse of another person's identity, may result in immediate permanent closure.

Appeals

If you believe your account was suspended or closed in error, you may appeal by contacting us at info.reach@amalitech.com within 14 days of receiving notice. Appeals are reviewed by our platform administrators, and may be delegated to the appropriate team based on the type of offence (for example, content-related appeals may be reviewed by content moderators). We will respond within 7 working days.

8. How we handle your data

Your privacy matters. Our full Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using Reach, you also agree to the Privacy Policy.

For users in Ghana, we comply with the Ghana Data Protection Act, 2012 (Act 843). This includes obtaining your consent before collecting personal information, keeping your data only as long as needed for the purposes stated, storing it securely, and giving you the right to access, correct, or delete your data.

9. Third-party services

Reach uses third-party services to provide certain features. These include:

  • Firebase, for analytics and app performance monitoring.
  • Cloud storage providers, for hosting the App and storing data.
  • Notification services, for delivering push notifications.

These services have their own terms and privacy policies. We share only the information necessary for them to provide their service.

10. Availability and changes to the App

We work hard to keep Reach available and running well, but we cannot guarantee it will always be uninterrupted, error-free, or secure. From time to time, we may:

  • Update, modify, or remove features.
  • Perform maintenance that temporarily limits access.
  • Discontinue the App or any part of it, with reasonable notice where possible.

11. Limitation of liability

To the extent permitted by law, AmaliTech will not be liable for any indirect, incidental, or consequential damages arising from your use of Reach, including lost opportunities, lost data, or lost rewards.

Reach is provided "as is." We make no promises about specific learning outcomes, career results, or reward eligibility.

12. Changes to these Terms

We may update these Terms from time to time. If we make significant changes, we will notify you through the App or by email at least 14 days before the changes take effect. Your continued use of Reach after that date means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Ghana. Any disputes will be resolved through the courts of Ghana, unless otherwise required by law in your country of residence.

14. Contact us

If you have any questions about these Terms, please contact us:

Email: info.reach@amalitech.com

Address: AmaliTech Services GmbH, Cologne, Germany, with offices in Accra, Kumasi, Takoradi (Ghana), and Kigali (Rwanda).